![]() MS Access, Word, Excel, PowerPoint, Outlook, Groove, Publisher, Trios, Organizer. Created documentation on how to access the network from the Virtual Private Network (VPN).Created documentation on how to work with printers that are no longer accessible at the end user level and/or the server level.Created documentation on how to use previous versions utility in MS Office to retrieve lost work.Created documentation on how to enable drives from mapped network folder options.Created documentation on how to troubleshoot login problems with network and internet, including how to ensure connectivity at the router level, cables and ISP.Created documentation on how to use wireless air cards laptops from installing card to automatic application startup and carrier information. ![]() Created documentation on quick access to the corporate email, calendars, and shared network drives.Worked on finding and installing shared printers to other pc and laptops.Worked with IT manager to discuss printer financials in planning for replacing printers.Worked on adding local and network printers to users’ PCs and laptops.Experienced with monitoring, replacing printer maintenance kits, cleaning and troubleshooting local and network printer problems. ![]() Monitored and tracked security events, and applied system changes in accordance withclient’s IT security standards. ![]()
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